We're always happy to receive questions or comments from our valued customers.

Before you contact us, please check
Our regular service hour are 9:30 A.M ~ 5:00 P.M (Pacific Standard Time), Monday to Friday except most holidays.
E-mail will be taken care of during working hours in the order received and will take at least 1~2 business days to be answered.
At the moment we are experiencing some technical difficulties with replying to AOL, Optonline, and Road runner emails. Please use another email service to better avoid any future communication complications.

Customer Support Center (US & Canada Customers only)
  . Hardware Products
    For questions regarding our hardware products (iAUDIO MP3 Players, COWON PMPs & Accessories),
  . Software Products
    For questions regarding the installation or use of our software products,